Privacy Policy

Last Updated: 21-11-2024

At CapybaraHost, we value your privacy and strive to protect your personal information. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data.

1. Information We Collect

When you use our services, we may collect the following information:

  • Registration Information:
    • Email address.
    • Discord User ID and Discord Server ID (if linked with your account).
  • Usage Information:
    • IP address.
    • Payment address and transaction details.
    • Server usage logs (e.g., activity logs related to our services).
  • Additional Information: Any other information you voluntarily provide to us (e.g., support inquiries).

2. How We Use Your Information

We use the collected information to:

  • Enable and enhance your use of the services offered on capybarahost.xyz.
  • Authenticate your identity and prevent unauthorized access to your account.
  • Process payments, refunds, and verify transactions.
  • Fulfill legal obligations, such as compliance with anti-fraud regulations.
  • Improve the functionality and security of our platform.

3. Information Sharing

Your information may be shared with:

  • Payment Processors: For processing transactions and performing anti-fraud checks.
  • Legal Authorities: To comply with applicable laws, regulations, or lawful requests.
  • Our Affiliates: If necessary to operate or improve our services.

We do not sell or share your information with marketers or unaffiliated third parties.

4. Data Retention

We retain your information for as long as your account is active or as required to provide you with our services. Additionally, certain data may be retained to comply with legal obligations or resolve disputes.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to inaccuracies in your data.
  • Request deletion of your data by contacting our support team at [email protected]

However, due to anti-fraud reasons, we reserve the right to reject your request for data erasure if you have recent purchases or unresolved transactions with us. This is in accordance with Recital 47 of the EU GDPR law, which allows the processing of data for legitimate interests, including fraud prevention.

6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no system is completely secure, and we encourage you to take steps to protect your account credentials.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of significant changes through our website or other communication channels.

8. Contact Information

If you have any questions about this Privacy Policy or our data practices, you can reach us at:

Email: [email protected]